Volunteer & Employment

Superior Public Museums

Employment Details

We’ll work with you to fit your schedule; work a little bit or a lot – one day a week, or up to 40 hours for limited term summer employment. If you’re a people person, if you are comfortable engaging with the public, if you want to work in a friendly environment, you’re the person we’re looking for! We’ll give you all the training you need to conduct fun and interesting tours of one or more of our three historic sites – Fairlawn Mansion, the SS Meteor Ship Museum, and the Old Firehouse & Police Museum.

Requirements: Tour guides at Fairlawn Mansion and the SS Meteor take groups of up to 20 visitors on 45 minute guided tours. You will also welcome visitors to the sites, provide information, and handle sales transactions of admissions and merchandise. You must be able to answer phones, operate a cash register, climb multiple flights of stairs, and be on your feet several hours at a time.

Tours at the Old Firehouse & Police Museum are free and self-guided. Staff members act as hosts to visitors, greeting them with a warm welcome and answering questions they may have about the museum and collections. You will also answer phones and operate a cash register for sales of merchandise.

We are always interested in new applicants. Annual recruiting for our summer season begins in March. Interviews and training start in April. Summer hours of operation for all three sites begin in mid-May. Interested parties can stop by the Fairlawn Gift Shop for an application.

Employment Opportunities

SPM Summer Internship Program

Superior Public Museums is seeking two student interns to complete a 12-week summer internship, either focusing on Collections or Exhibit Development. 

  • Part Time: 135 Total Hours
  • Eligible for three credit hours
  • Daytime Hours: No evenings or weekends

JOB DESCRIPTION

Superior Public Museums Interns are hired for the purpose of completing a mutually-beneficial learning experience at one or all of the SPM sites. Interns will work closely with SPM’s Museum Manager to learn the basics of Public History and museum management. Interns will complete a specific project during the 12-week summer internship, at the end of which, they will hsare a 15-minute presentation detailing their project and learning outcomes.

Principal Function: Performs all internship assignments with a positive, energtic attitude that reflects SPM’s mission and values. Under the direction of the Museum Manager, interns will complete experiential learing projects that correspond with their selected internship. Interns will complete their projects to improve SPM’s collections and exhibits while engaging with local history sites in a hands-on learning environment.
 

Principal Duties:

    1. Complete all required readings and webinars to obtain the necessary background information for beginning the internship project
    2. Work closely with the Museum Manager to learn proper techniques and SPM policies and guidelines that align with the Wisconsin Historical Society and the American Alliance of Museums’ best practices
    3. Complete the assigned project in a timely manner with routine check-ins with the Museum Manager
    4. Put together and present a 15-minute presentation at the end of the internship period, detailing the intern’s project, learning outcomes, and experience working as an intern at Superior Public Museums.

Qualifications:

  • Be a current undergraduate or graduate student at the University of Wisconsin-Superior
  • Major in history, art history, social studies education, anthropology, or another related field
  • Have reliable transportation to and from Fairlawn Mansion during scheduled shifts
  • Ability to operate Google Suite applications such as Google Meets, Google Docs, and Google Sheets
  • Dependability and punctuality are essential to the success of this internship

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While a majority of the internship will take place indoors, there may be possible tasks that will be completed outdoors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee could potentially be exposed to outdoor weather conditions, particularly those working on the SS Meteor. The employee must also be capable of withstanding extreme heat aboard the SS Meteor at times. The noise level in the work environment is usually low to moderate.

All necessary equipment and personal protection equipment (PPE) will be provided by Superior Public Museums to the intern.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, stand for significant periods of time, and climb stairs. For the Exhibit Development Internship, the intern may be required to operate tools such as drills, hammers, and bracketing materials. The intern must be able to lift and move up to 25 pounds for both the Collections and Exhibit Development Internship.

 To apply, complete job application by clicking the link below. Applications must include a resume, cover letter, and at least two professional or academic references.
Employment Opportunities

Tour Guides

We’re looking for mature, responsible, reliable, friendly and outgoing individuals – from students to retirees – to join our staff of tour guides at Superior Public Museums. We offer ~

  • Part-time and Limited Term 20 -40 Hr/Wk
  • Flexible Schedules
  • Daytime Hours
  • Great Summer Job
  • Student and Snowbird Friendly!
JOB DESCRIPTION
Tour Guides are responsible for providing an excellent customer experience for guests of our three locations – Fairlawn Mansion, the SS Meteor Maritime Museum, and the Old Firehouse & Police Museum. Guides will provide tours, manage our gift shops, and complete a variety of other clerical and cleaning duties.
Principal Function: Performs all job assignments with a positive, energetic attitude that reflects Superior Public Museums’ mission and values. Under the direction of the Museum Coordinator, Tour Guides perform a variety of duties in providing guests with a memorable experience at our museum locations. Tour Guides will cross-train to work in all three museums as they are able, and will be assigned to different locations as needed.
 
Principal Duties:
  1. Guided Tours:
    1. Tour Guides will provide up to 7 tours a day, maintaining an energetic and positive attitude.
    2. Guides will be responsible for learning a script for the Fairlawn Mansion and SS Meteor Maritime Museum, and delivering information from that script to a group from memory.
    3. Guides will be responsible for answering visitor questions during tours as well as in the gift shops.
    4. Guides working at the Old Firehouse & Police Museum will be responsible for providing information on artifacts and history as needed, as well as answering visitor questions.
  2. Gift Shop:
    1. Cash handling, admissions, operation of a point of sale system.
    2. Tour Guides will perform regular inventory checks.
    3. Guides will be responsible for keeping gift shops fully stocked, or reporting any stock shortages to the Museum Coordinator or Seasonal Site Manager.
    4. Guides will reconcile the day’s transactions at the end of each shift to ensure an accurate deposit.
  3. General:
    1. Following a cleaning chart to ensure that all sites are kept neat and tidy.
    2. Answer telephones and direct calls.
    3. Type miscellaneous letters, memos, etc. using the computer.
    4. Perform miscellaneous duties as assigned by the Museum Coordinator, Seasonal Site Supervisor, or the Executive Director.

Qualifications:

  • Some knowledge & familiarity with public speaking to a group of 20 or less and answering questions
  • Working knowledge of cash handling & general accounting
  • Ability to establish and maintain an effective relationship with staff and the public
  • Speak in front of a small group following a script
  • The ability to memorize and recall a script using visual prompts
  • Climb stairs and/or ladders and be on your feet for extended periods
  • Ability to operate a cash register
  • Customer service experience

Our ideal candidate is a person who is enthusiastic, outgoing, and is very customer service oriented. They are self-motivated and passionate about sharing local history with a diverse group of people. Dependability and punctuality is a must.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions, particularly those working on the SS Meteor. The employee must also be capable of withstanding extreme heat aboard the Meteor. The noise level in the work environment is usually low to moderate.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, stand for significant periods of time, climb stairs, and climb ladders. The employee must be able to lift and move up to 25 pounds. The employee is occasionally required to set up tables, chairs, supplies, gift shop stock, and necessary equipment.

 To apply, complete job application. Email to manager@superiorpublicmuseums.org or mail to: 
Superior Public Museums 906 E. 2nd St. Superior, WI 54880
Opportunities

Volunteer Activities

Whatever your expertise or talent, Superior Public Museums offers many opportunities for you to get involved, meet new people, and have fun.  Here are just a few of the activities and events where our dedicated volunteers make all the difference!

  • Working Events
  • Gardening
  • Collections Maintenance

Volunteer Opportunities

  • Fairlawn Mansion – Assist with maintaining the beautiful Fairlawn Gardens.
  • SS Meteor – Be part of the Annual Work Weekend! Each year during the last weekend in April, Superior Public Museums and Great Lakes Shipwreck Preservation Society spend time preparing the vessel for summer tours and other maintenance projects.
  • Old Firehouse & Police Museum – Assist with maintaining the grounds.
  • Special Events – Volunteer at many of our special events, including the Ice Cream Social and a Spooktacular Saturday at Fairlawn Mansion!

     

Other Projects– Opportunities are endless, from marketing, graphic design, collection organization, photography, woodworking, and more.

Superior Public Museums, Inc. Is A 501c3 Not-For-Profit Organization. Donations Are Tax Deductible.

If you are interested in volunteering for any of these activities, or if you have something else in mind that you think might fit our mission, contact us. We’d be happy to find just the right volunteer position for you.

Please call our Museums Manager: Jordan Stish for more information about volunteer opportunities.